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My big question is, why didn't Xfinity send out an email to its customers to ignore a 50% discount scam weeks ago? They knew about it. Every time I pick up, there is no response so I hang up after saying hello 2-3x. In the future, in webmail, any Comcast/Xfinity related Emails, you should see this: next to your unopened email. They provide valuable insights into the quality and credibility of products and services In today’s digital age, scam artists are constantly finding new ways to exploit unsuspecting individuals. • - As you are typing a drop-down list appears. The convenience of browsing through a wide selection of vehicles from the comfort of your own home. The email appears as if it came from GLE's general email address: [email protected] Learn how to identify and avoid fake emails that claim to be from Comcast or Xfinity and ask for your personal or account information. In today’s digital age, scam phone numbers have become a prevalent issue for individuals and businesses alike. If the number is in your recent calls, select the blue i icon and scroll down to select Block this Caller. This chart explains the dynamics at play in America’s cabl. Comcast has inaccurate data usage monitoring, and poor escalation processes My data usage "increased" by a 300gb a month starting in October 2020. The fraudsters are trying to steal credit card or bank account information by offering to cut your bill in half. @XfinityJohnG I guess it's not clear, but I get multiple spam & scam call that are tagged by Xfinity as Verified. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Learn how to return Xfinity equipment. Customer Security Assurance. Said that the updates that were sent to it didn't work and asked me about the. 02:32 PM Comcast Xfinity customers report their accounts being hacked in widespread attacks that bypass two-factor authentication. In today’s digital age, it’s crucial to be cautious when browsing the internet. is this a legitimate email from Xfinity or a phishing scam? Being alert and aware of potential scams is always daunting, and we're here to help in any way we can. BEWARE of this caller The "To:" line prompts you to "Type the name of a person". 1 @dale_s8883 Our Customer Security Assurance Team is going to be your best resource in this situation. I strongly suspect this is a scam. In today’s digital age, scam numbers have become a prevalent issue that can jeopardize our personal information and financial security. Xfinity has become a household name for millions of customers across the United States. Phone calls, text messages, instant messages, or Web logs that appear to come from a reliable source may not always be. @XfinityKei. In today’s digital age, scam numbers have become a prevalent issue that can jeopardize our personal information and financial security. Moving can be a stressful and expensive experience, especially if you don’t take the time to research and compare mover quotes. Xfinity owners, president and CEO should be run out of town on a rail. Click the Check for Issues button. In other words, I give Xfinity email addresses that nobody else has or even knows about. Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Learn how to identify and avoid phishing emails that can trick you into divulging sensitive information or accessing malicious links. We have multiple layers of security that automatically detect and block hundreds. Is this for real or is this a phishing scam email? Xfinity modem update scam phone call I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. Kristoffer Tripplaar/SIPA USA Comcast informed customers that hackers have accessed the company's internal systems in October and stolen the personal data of 35. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. The most recent grouping of SIX from YESTERADY were all an automated robo caller. Review bill details here: [Edited: "Personal Information"] Find FAQs about Advanced Security while using Xfinity xFi. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Scammers continue to target Comcast customers. Scammers can fake caller ID so it shows a company's name or phone number. Xfinity Rewards is a customer appreciation program with a mix of special perks and unique experiences as a way to thank Xfinity customers. Apr 4, 2023 · “The scam involves a phone call from someone claiming to be from Xfinity, offering to save you 50% on your cable bill for two years. Learn how to identify and avoid fake emails that claim to be from Comcast or Xfinity and ask for your personal or account information. If you ever want to restart text alerts, text START to 266278 from your mobile device. Select "Xfinity Support" from that list. This afternoon I received a text message from "Xfinity Assistant" stating the following: "Hi, it's Xfinity Assistant. Customer Security Assurance can be reached at 1-888-565-4329 and their hours of operation are 6:00 AM - 2:00 AM ET/Seven days a week. Review bill details here: [Edited: "Personal Information"] Find FAQs about Advanced Security while using Xfinity xFi. I recently moved into a new apartment and attempted to transfer my internet service from my old place to the new one. Business Hours: 6:00am - 2:00am EST, 7 days a week. The scam may use personal information leaked from Comcast data breaches and is not affiliated with Target or Comcast. May 6, 2024 · Here is a link that will help you identify the type of scams https://wwwcom/support/articles/protect-yourself-phone-scams. Xfinity customers with questions about the breach are directed to call 888-799-2560. Schedule a free appointment to unlock faster upload. As the popularity of this gam. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this email. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate. Thank you for reaching out to us here @clangx1. The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. Like any large service provider, it has unfortunately been the target of scams and fraudulent activities like phishing emails, fake customer service calls, or fraudulent websites claiming to be affiliated with Xfinity. These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e, your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices). I have now seen on this forum that this scam is happening all the time. A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. Then had to get a new bank and then all the problems started. The "Xfinity Support" graphic replaces the "To:" line. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. - As you are typing a drop-down list appears. Private car sales can be a great way to find a good deal on a vehicle, but it’s important to be cautious and avoid scams. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Xfinity Pro Installation is evidently a scam. Told the caller my modem is working just fine and hung up. Select "Xfinity Support" from that list. If you feel like you or someone you know has been the victim of an online security issue, here's how to let the right people know. Comcast Xfinity Scam call center BEWARE - callers sound like they're in a call center attempting to lure you into purchasing a gift card through an Xfinity "promotion" thru Target. Learn how to spot and avoid this vishing scheme and what to do if you fall for it. Aug 11, 2017 · Be suspicious of any email or phone call that asks for your personal account information, such as user names, passwords, and account numbers. Instead, type "Xfinity Support" there. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90 I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. 8400 W Tidwell Rd, Houston, TX 77040-5568 1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838. Recently a Cord Cutters News reader emailed us and detailed a recent scam possibly targeting Comcast customers, a cable provider of which they are a subscriber. Business Started Locally: Complaints for Comcast Corporation View Business profile View Business profile. Learn how to identify and report scam emails that claim to be from Comcast or Xfinity. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate. poenhub games The rep I was connected to successfully moved me up the waitlist for this issue -- great! However, they then told me about how I could save $30/mo on my overall account bill by. " Is this actually real or is it some type of scam? We have the answers to your Xfinity TV, internet, and WiFi most-asked customer service questions. Xfinity Support. but I keep getting them and they seem a bit persistent. Recover deleted emails — Xfinity Email help Should you still need help please create a new post so we can provide proper assistance while following the community guidelines. Disingenuous/scam email from Xfinity I received an email from Xfinity that was completely false and was clearly a ploy to have me as a customer rent a modem, that was in fact probably slower than my modem that I currently own. Why am I getting messages like this? You're getting close to exceeding your Internet data plan Is this a SCAM? I got this message from your SMS contact number: Hi Malik, it's Xfinity Assistant. Enjoy entertainment your way with great deals on Xfinity by Comcast. It was sent to my yahoo address, not my comcast address. I logged into my Xfinity acct and the number in the call log Said XFINITY Technical support as well. Technically, the John Ellis water device is not a scam; however, it is possible to obtain the same benefits from simply boiling water on the stove. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I started receiving multiple calls from [Edited: "Personal Information"] starting on 5/222/22. My elderly mother and I share a Comcast Account but we have separate email addresses. You can report an issue by going to the Xfinity Status Center. (I do not have Xfinity voice. Xfinity Pro Installation is evidently a scam. The email asks the recipient to click a link to provide updated payment information so the Xfinity account can be restored. I've also read much of the info here is coming from a Comcast data breach. Aug 25, 2023 · Scammers prey on people using manipulative tactics to gain access to sensitive information. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or. BBB File Opened: 1/1/1991 Text alerts are as easy to stop as they are to set up. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. alchemist vtuber If you feel like you or someone you know has been the victim of an online security issue, here's how to let the right people know. No worries! To start here is the link for how to setup a purchase pin: https://comca Another longtime Xfinity email account user who opens Comcast emails in Outlook. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I started receiving multiple calls from [Edited: "Personal Information"] starting on 5/222/22. • Press Enter to send it Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer. Friday, November 4th, 2022 9:22 PM. Recently a Cord Cutters News reader emailed us and detailed a recent scam possibly targeting Comcast customers, a cable provider of which they are a subscriber. Also you can also go to our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. Phishing scams are fraudulent emails designed to trick individuals to divulge sensitive information or gain access to your company network via malicious links or attachments. Report Abuse. Phishing scams are fraudulent emails designed to trick individuals to divulge sensitive information or gain access to your company network via malicious links or attachments. Report Abuse. I just received an e-mail from Xfinity that is associated with the Indiana State Government. Find out what legitimate Xfinity communications look like and how to protect yourself from fraudulent calls, emails, and texts. Customer Security Assurance. When calling the number the woman's recorded voice says, "Thank you for calling Xfinity. Business Hours: 6:00am - 2:00am EST, 7 days a week. Aug 13, 2021 · For reference: To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecuritycom/help/report-abuse/ and scroll down to the "Report Phishing Emails" section. The Iraqi dinar scam is. local fuel truck driving jobs 2 Terabytes (TB) Internet Data Usage Plan. Refund Options. Recently a Cord Cutters News reader emailed us and detailed a recent scam possibly targeting Comcast customers, a cable provider of which they are a subscriber. In today’s digital age, email scams have become an unfortunate reality. After giving the number of TVs they said they would send a technician with two "state of the art cable boxes". @BruceW gave you excellent links. Monday, November 29th, 2021 3:21 PM Update Router Scam. I was informed that I needed to pay my current bill, I informed them that it is automatically taken automatic; they informed me that it expires at the beginning of the year and to give them my credit card and accept a code. Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. The "To:" line prompts you to "Type the name of a person". Anyone know anything else about this? We're committed to. Learn about TV, internet, home security, and more. Also you can also go to our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. " Absolutely brilliant. The Iraqi dinar scam tricks victims into believing Iraqi currency is about to undergo a revaluation, encouraging them to exchange their dollars for dinars. Like any large service provider, it has unfortunately been the target of scams and fraudulent activities like phishing emails, fake customer service calls, or fraudulent websites claiming to be affiliated with Xfinity. Learn how to identify and report suspicious calls from this forum post. 1 @dale_s8883 Our Customer Security Assurance Team is going to be your best resource in this situation. Also you can also go to our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. Users report receiving fake emails claiming bill payment suspension from Xfinity. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Some companies choose to utilize a VoIP (voice over IP) phone service, such as Comcast's Xfinity Voice, rather than pay for a normal phone line from the phone company Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email.
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The offer was for a 50% discount for a 2 year period. There is a very sophisticated scam that Xfinity customers need to be aware of. You can reach them through their website https://comca. If I block a number, the system simply uses another number in their pool. Every time I pick up, there is no response so I hang up after saying hello 2-3x. I knew it was a SCAM!!! Xfinity has never and will never make such a call regarding your router. Scam. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate. Don't pay for anything with a gift card. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate. I would assume that this is a scam, particularly since I reside in a different state. In today’s digital age, buying used cars online has become increasingly popular. Users report receiving fake emails claiming bill payment suspension from Xfinity. I just got a phone call, supposedly from Comcast/Xfinity, offering me a reduced monthly bill for the next two years if I paid 4 months in advance. Customer Security Assurance. Select the message you wish to report as spam. Email, phone calls, text messages, instant messages, or Web logs that appear to come from a reliable source may not always be authentic Sep 21, 2023 · The Xfinity scam, which has been around for nearly a year, is still claiming victims and some think the scammers have access to inside information. motorola xts 1500 programming software download (I do not have Xfinity voice. Is this for real or is this a phishing scam email? Xfinity modem update scam phone call I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable. Is this for real or is this a phishing scam email? Xfinity modem update scam phone call I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. Don't pay for anything with a gift card. @BruceW gave you excellent links. Find out how Comcast Business SecurityEdge can help protect your network from cybercrime. (5G is for cell phones which was weird) The caller was not from the US and claimed that he work at a Comcast call center in the Philippines. If the appointment does not resolve. What he found instead was an ad at the top of the page, pretending to. Also you can also go to our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. Scam artists use these names for romance scams, Nigeria. To send a direct message: Make sure you are signed in here in the Xfinity Forum. remax condos for sale Find out the latest news and updates on the state of Internet security and how it might affect you. On or about March 15, 2021 Xfinity spam filters started allowing many "JUNK/SPAM" emails to pass through into Outlook and then appear into the "Focused" designated box. Find help & support articles, chat online, or schedule a call with an agent. In today’s digital age, online reviews play a vital role in consumer decision-making. Labels and dispositions will be displayed via Caller ID on customer equipment, Caller ID on TV, Xfinity Voice website, and call and voicemail logs. ) Xfinity sent texts out to let customers know about an outage because of repairs Thank you. What some may not know is that Comcast also owns Xfinity, a. MANSFIELD — Police are warning residents of a scam that seems to be targeting Comcast/Xfinity email account holders. Xfinity Rewards is a customer appreciation program with a mix of special perks and unique experiences as a way to thank Xfinity customers. Click the "New message" (pencil and paper) icon. (I do not have Xfinity voice. To send a direct message: Make sure you are signed in here in the Xfinity Forum. I recently moved into a new apartment and attempted to transfer my internet service from my old place to the new one. Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. It says " We've detected an issue with the Wireless Gateway in your home and will replace it at no cost to you. The fraudsters are trying to steal credit card or bank account information by offering to cut your bill in half. Late last month, Comcast told Xfinity customers that their personal information, passwords, even parts of their social security number, were exposed in a massive data breach. Author of Identity. These scams not only t. cheap liposuction packages miami I asked for the callers name and said I will contact Comcast support to discuss further. Once escalated, my issue went to what appears to be US based support and was. I logged into my Xfinity acct and the number in the call log Said XFINITY Technical support as well. The first one sent said that an outage for my services was repaired and that I should. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate. If you’re new to investing in crypto, it’s tempting to assume that safely investing in cryptocurrency is a reasonably simple task. Aug 25, 2023 · Scammers prey on people using manipulative tactics to gain access to sensitive information. Looking for a cable provider? Read our Comcast Xfinity review first. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I started receiving multiple calls from [Edited: "Personal Information"] starting on 5/222/22. Customer Security Assurance. After giving the number of TVs they said they would send a technician with two "state of the art cable boxes". Aug 25, 2023 · Scammers prey on people using manipulative tactics to gain access to sensitive information. Instead, type "Xfinity Support" there. Find out what legitimate Xfinity communications look like and how to protect yourself from fraudulent calls, emails, and texts. Click the "New message" (pencil and paper) icon.
Is this for real or is this a phishing scam email? Xfinity modem update scam phone call I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. If anyone tells you to pay with a gift card, or to buy gift cards for anything other than a gift, it's a. Can you confirm that this is a text scam? "Your automatic payment of $5. You can reach them by either using this link (https://comca. Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. Scam artists use these names for romance scams, Nigeria. I have been with Comcast/Xfinity for YEARS. craigslist olympia furniture for sale by owner New Reminder: Account Update From Xfinity For [ ] (I removed the name) - Comcast. What is the benefit of the Xfinity Incentive Tracker? As a quick reminder, you'll want to always check the email address of the sender. Possible Scammer acting as Xfinity. I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. Mom always has to ask me-- when something is suspicious -- if it is for real. Find out how to enable two-step verification, verify legitimate communications, and identify fake payment requests, emails, phone calls, and websites. I replied to the email asking what exactly needs fixed but don't think I will ever get a replyjust seeing if there is a new Comcast scam out there since google did not indicate there was a newer big one as of 4/22/2024 The email is forcing me to change my password. As a homeowner, you take pride in your property and have worked hard to make it your own. spectrum services phone number Technically, the John Ellis water device is not a scam; however, it is possible to obtain the same benefits from simply boiling water on the stove. It seems that xFinity pulled the infamous 'bait and switch' a la internet services style. Xfinity Mobile price. He then texted me a link to what appears to be an Xfinity-sanctioned page that asked for my approval for a contract. In this digital age, where communication has become increasingly dependent on our smartphones, it is essential to be cautious and vigilant about phone number scams Among Us has taken the gaming community by storm, captivating millions of players around the world with its thrilling gameplay and social interaction. new asthma medication Scammers pose as Comcast representatives and offer fake promotions to trick customers into paying for gift cards. With so many private car sales happening near you, it’s ea. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program, not even in Comcast's own email app. Funding rounds are opening! Apply now. If you’re in need of stereo repair services, it’s important to be aware of the common scams that exist in the industry.
Customer Security Assurance. You should be able to call Xfinity to speak to a real person or send and email to a real person. Aug 25, 2023 · Scammers prey on people using manipulative tactics to gain access to sensitive information. Xfinity Rewards is a customer appreciation program with a mix of special perks and unique experiences as a way to thank Xfinity customers. Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Also you can also go to our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. Technically, the John Ellis water device is not a scam; however, it is possible to obtain the same benefits from simply boiling water on the stove. The rep I was connected to successfully moved me up the waitlist for this issue -- great! However, they then told me about how I could save $30/mo on my overall account bill by. Learn how to spot and report Xfinity scams that impersonate the company to steal your personal information or money. Xfinity owners, president and CEO should be run out of town on a rail. Find out the latest news and updates on the state of Internet security and how it might affect you. I also assumed this was a scam, since 50% off didn't seem likely. Find out how to report phone fraud to the FTC and the FCC. Question Greetings, @swabee ! I hope your week has been treating you well. May 6, 2024 · Here is a link that will help you identify the type of scams https://wwwcom/support/articles/protect-yourself-phone-scams. aanp conference 2023 Like any large service provider, it has unfortunately been the target of scams and fraudulent activities like phishing emails, fake customer service calls, or fraudulent websites claiming to be affiliated with Xfinity. See examples of common phishing tactics and tips to protect yourself from scams. This chart explains the dynamics at play in America’s cabl. The only catch, is they require you to pay for one year of. We've identified an issue that may affect your Xfinity Internet and Video services at [Edited: "Personal Information"]. Mom uses iPhone to see her email as well as Mail app on her Windows 10. Aug 11, 2017 · Be suspicious of any email or phone call that asks for your personal account information, such as user names, passwords, and account numbers. The latest review My cell phone service was posted on Jun 15, 2024. With so many repair shops claiming to be experts, it can be. Aug 13, 2021 · For reference: To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecuritycom/help/report-abuse/ and scroll down to the "Report Phishing Emails" section. Question Greetings, @swabee ! I hope your week has been treating you well. It is not a coincidence I have received multiple scam (not spam) emails this week to two different email addresses that only Xfinity knows about. None of the obvious signs of a scam beyond I've never gotten something like this from Xfinity before. Thank you for reaching out to us here @clangx1. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. I've scheduled a call with a supervisor. You can reach them by either using this link (https://comca. Save on high speed internet, mobile phone plans and cable TV services with Xfinity. isd 196 menu • Press Enter to send it Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer. Find out how to enable two-step verification, verify legitimate communications, and identify fake payment requests, emails, phone calls, and websites. The Xfinity scam gets more dangerous. The concern is not "Xfinity Compliments related. It says " We've detected an issue with the Wireless Gateway in your home and will replace it at no cost to you. Skip to main content Getting Started Sign in Xfinity Community Forum. Recently a Cord Cutters News reader emailed us and detailed a recent scam possibly targeting Comcast customers, a cable provider of which they are a subscriber. You can also report a complaint about a phone scam by using this site: https://comca I am an Official Xfinity Employee. The NIST puts out best practices for security and it has been since 2017 where they say NOT to force password changes because it. How can I determine if this is real or a scam? The scam is xfinity agent convinced you to switch to a higher cost plan by making fake claim on ACP that they can apply on your bill without you applying for the ACP approval. Like any large service provider, it has unfortunately been the target of scams and fraudulent activities like phishing emails, fake customer service calls, or fraudulent websites claiming to be affiliated with Xfinity. It says connected but no internet. Aug 11, 2017 · Be suspicious of any email or phone call that asks for your personal account information, such as user names, passwords, and account numbers. Got a call today from "Comcast Xfinity". Internet scammers use sophisticated lures as they "fish" for users' private information. Reverse email is one way of figuring out what a person's name is by his email address. Xfinity is a scam, they sold me on faster internet speeds for the same price, only to charge me $100 to set up equipment I really didn't need in the first place but that has seemed to mess up my current internet set up, because now the old modem isn't connecting to the internet. Get online support for Xfinity products & services. Learn how to spot and report Xfinity scams that impersonate the company to steal your personal information or money. That's usually how this scam works.