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How to turn closed captioning off xfinity?
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How to turn closed captioning off xfinity?
Once your show has begun to play, touch anywhere on the screen to bring up the playback controls for that programme. Please refer to the TV manufacturer’s instructions if this does not activate Closed Captioning. On some TV Boxes, this is labeled Subtitle Setup and may be on the second page of the Setup menu. Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. How to enable/disable closed captions. @edwardp. Mar 4, 2024 · Step 1: Closed Captioning Options. I can understand the frustration with the stream app issues. I checked the accessibility settings in WebOS and captions are disabled there. For live TV: Press ZERO on the Flex remote. In Android, a "CC" icon is at the top of the player's status bar. Remote control:Some Xfinity Stream remotes have a dedicated "CC" button that can turn captions on or off. Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. I can understand wanting to reposition the closed captioning for some of the shows that I've watched. Hyatt has announced its 20th hotel brand, "Caption by Hyatt. An icon in the shape of a person's head and. Comcast announced Tuesday its new stream. Apr 2, 2024 · Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. ; Press OK to toggle Closed Captioning On or Off. Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/options In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. Whether you need captions for accessibility, convenience, or preference, Comcast Business can help you enjoy your TV experience. Sometimes during the middle of the show, the captions just disappear even though when I check the settings, captions are still on. Press the Menu button again to return to video playback with subtitles off. Press OK or the center button between the arrows to toggle CC On or Off. This article provides step-by-step instructions and troubleshooting tips for different devices and settings. To access Accessibility Settings:. -I turned on my other LG TV and launched the Stream app there, it also is now displaying closed captions. @edwardp. When set to on, the icon is bright and colorful; when off it is grayed out. Subtitles: Under Subtitles, choose a language or Off. Choose X to save your changes. If we don't pay our bills, you turn off our service, but we lose our captioning on a channel and we're being ignored Related: How To Enable Or Disable Closed Captions For YouTube Videos. On YouTube, a video creator can add closed captions to their uploaded videos. My problem is that I have to keep turning closed captions OFF each time I enter Xfinity stream. The company's last si. Deactivate Voice Guidance. With the Xfinity Stream app, you would need to use the remote from your television to navigate to the settings and turn on/off closed captioning. Looking forward to your confirmation that this is indeed a defect and that there is an active effort and timeline to getting it resolved. Article | Comcast Business Support -I checked the settings in the app, still exactly as before showing closed captions are OFF. To deactivate or activate the subtitles from the computer How do I clear Recently Watched on Xfinity Stream using a Firestick? Question • Updated. We cover business, economics, markets, finance, technology, science, design, and fashi. Just today, I opened the app and closed captions are enabled and I don't seem to be able to turn them off. 1% during the second quarter, following a 0. Once your show has begun to play, touch anywhere on the screen to bring up the playback controls for that programme. Just to confirm, to get this resolved, you want the option to turn the closed captions off and on without having to relaunch the app. it is very frustrating to lost captions for the last part of the show. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. As with many other television sets, the Sharp Aquos TV comes with closed captioning. I checked the accessibility settings in WebOS and captions are disabled there. Comcast and the U Department of Housing and Urban Development are working together to bring around 2 million people online. Thank you for posting your Peacock question here. Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video. Please follow this link Turn Closed Captioning On or Off on X1 - Xfinity Support, to learn more about those different options. If I remove AirPods, streaming stops, as expected. We are aware of an issue causing the Stream App some LG and Samsung TVs to default closed captioning to always be on Please ensure you continue to check for updates to your Xfinity Stream app via your Samsung or. Change the appearance of subtitles and captions Using your Xfinity voice control remote is the easiest way to turn Xfinity closed captioning on or off. If you're using an Apple TV 2 or 3, then while your Netflix show or movie is playing, press the Center button on your Apple TV remote. Select Profile & system > Settings > Accessibility > Captioning. How to turn off closed captioning in Peacock app. Select the style of closed captions. Most videos that support subtitle include English text. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. You should change the channel and trigger the changes. Use the OK button to make your. Once your show has begun to play, touch anywhere on the screen to bring up the playback controls for that programme. Choose X to save your changes. Learn about the XR2 and XR5 remote controls on Xfinity X1 TV Boxes. Discover new grant opportunities for small businesses in 2023 from Comcast, Progressive, and more. Jul 24, 2021 · Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. In today’s digital era, streaming platforms have become a popular choice for entertainment enthusiasts. XFINITY is the name used to describe all of the offerings from cable-turned-telecommunications company Comcast Corporation. You will see that the Closed Captioning option is highlighted. If I switch speakers to Sony headphones, Closed Captioning again turns on, and I have to manually turn it off. To format closed caption on your Cox Contour Receiver 2: Make sure captions are turned ON before following the steps below. Return to Help Center. You may have to press the down arrow to navigate to the second menu screen to find. @edwardp. We are aware of an issue causing the Stream App some LG and Samsung TVs to default closed captioning to always be on Please ensure you continue to check for updates to your Xfinity Stream app via your Samsung or. The ability to turn off closed captioning on Peacock provides users with the flexibility to customize their viewing experience. Xfinity Community Forum. Browse for Live TV and Xfinity On Demand content within the Xfinity Stream portal using the Closed Captioning (CC) filter. Turn Captions On or Off Using the X1 Accessibility Settings Menu. Subtitles: Under Subtitles, choose a language or Off. Since this is a third-party application, most of your accessibility user preferences on X1 and Flex will not be observed once you launch the app. Change the way closed captioning looks on your system in the Options section under the Closed Caption option. The lifestyle hotel sector is an increasingly competitive one, and Hyatt is throwing another hat into the ring this summer with the arrival of Caption in Memphis Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. myrtle beach asian spa any suggestions? xfinity stream beta version 60. In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. Dec 29, 2022 · Closed Captioning is OFF for both the Fire stick device and in the separate Settings for Xfinity Stream. On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Then, scroll to the left text bubble icon and select/click None. Press Menu on the front panel of your Digital Set-Top Box or remote control. Go back to FOX App and select an episode to watch. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting) If you'd like to choose your own font size. Subtitles to None, doesn't work Thank you. Look for a button that says "Menu," "Settings," or "Options Navigate to Accessibility: Within the main menu or settings, look for an option related to "Accessibility," "Closed Captions," "Subtitles," or "CC. If choosing On, then proceed to Closed Captioning Options and select your. But if you find them distracting, now you know how to turn them off on your Samsung TV. Press select or down (while watching a video) Click left to reach the speech bubble icon. Click the “ Settings Icon ” (gear icon), navigate to “ Accessibility “. Many people prefer to watch movies through a laptop or PC using a web browser. -I turned on my other LG TV and launched the Stream app there, it also is now displaying closed captions. Why hasn't xfinity taken care of the Closed Captioning problem on the Hallmark Channel? It's been days for us and months for some others We are paying a fortune for your services. Tap the toggle switch next to "Closed Captions + SDH Expert Q&A Search To access Closed Captioning Setup, use the arrow keys to go to it and hit OK/Select. If I am successful turning that off per the instructions, exit the app, wait a few minutes then go back in the app, the closed captioning is back on again. macy's white sneakers However, you can enable the app's own accessibility features, which will vary within the app. In this video I show you how to turn on and off Closed Captioning on the Amazon Fire TV Stick 4K with the Alexa voice remote. Nov 24, 2020 · Here’s how to turn closed captioning on or off on Amazon Prime Video. Power off the comcast box, leaving the tv on. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device. Select Closed Captions + SDH, so it is set to On. After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. Then, scroll to the left text bubble icon and select/click None. Press the Menu button on your Fire TV remote or the Fire TV App Select the On button under Subtitles. Jun 7, 2021 · @ComcastJessie Thank you for your reply There is a bug in the Peacock app which needs to be brought to Peacock's attention. In the Setup menu, locate the option for Closed Captioning Setup. Just today, I opened the app and closed captions are enabled and I don't seem to be able to turn them off. any suggestions? xfinity stream beta version 60. 012 @edwardp. On this screen, you can customize the subtitle and closed caption appearance for your device Open the Settings app; Select Accessibility; Choose Closed Captions; Check the box next to Display Closed Captions; Select Closed Captions Setting. -I checked 5 channels, closed captions display on every channel. At this time there is not an estimated time for a resolution, but we assure you this is a known issue and a resolution is in the works. In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. As more and more users consume content on various devices, it is crucial. Closed Captioning Options: Includes font size, color and style, background color and opacity, and more. This opens the menu where you'll find a toggle for Closed Captioning On or Off. diabetes ati template I guess they couldn't be bothered to make a key for that. Comcast has identified five key metropolitan areas to support through its latest grant program. To turn off Closed Captioning (Subtitles) Since we have received our new box, almost every time we pause the tv the captions turn off. Looking forward to your confirmation that this is indeed a defect and that there is an active effort and timeline to getting it resolved. Xfinity Apps Turn audio description on from the Accessibility Settings menu. If these player controls are not visible, then try tapping your screen (on a mobile device) or pressing OK with your remote on the player window to bring them up Set-Top Box. Turn CC on or off using the X1 Accessibility Settings menu. Closed captioning (which Peacock also refers to as subtitles) is available for content on Peacock. Closed captions may be enabled through the “CC” button in the video player, pictured below. Select Closed Captioning Options to edit text. Feb 6, 2022 · Open the Xfinity Stream app and try one more time if it solve the issue. Within the Preferences section, look for the "Accessibility" or "Closed Captioning" option. Turn TV box off but leave the TV on; Press MENU on the TV box or your Xfinity remote control; Navigate to CLOSED CAPTIONING using the down arrows; Press the right arrow to enable or disable subtitles; For Scientific Atlanta (SA)/Cisco TV boxes: Press MENU or SETTINGS on your Xfinity remote control; Scroll down to CAPTION/OFF/ON with Mute Turning Closed Captions ON with a Samsung Smart TV. Id like to check your signal levels and equipment health on my end to make sure we don't miss any steps.
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it is very frustrating to lost captions for the last part of the show. Then, scroll to the left text bubble icon and select/click None. Audio: Under Audio, choose a language (to turn off narration, choose a language instead of English - Audio Description). i found that the firestick has a default setting to always turn on closed caption if available on the playing video. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting) If you'd like to choose your own font size. For more information about accessibility features, check out this article. Subtitles are necessary for some viewers to enjoy the content of a show. We cover business, economics, markets, finance, technology, science, design, and fashi. Given the steps involved (going to the gear, accessibility, etc), it seems like it's a system malfunction Perfect! There are two ways to turn on closed captions: For VOD: Select the CC button OR press ZERO on the Flex remote. If choosing On, then proceed to Closed Captioning Options and select your. Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. Comcast has announced a new wave of 100 comprehensi. Press OK or the center button between the arrows to toggle CC On or Off. May 19, 2024 · To access the Accessibility Settings menu, press the B key on your Xfinity remote. Dec 13, 2023 · A few weeks ago the closed captioning started to show on all channels, at first intermittently and now constantly. May 19, 2024 · To access the Accessibility Settings menu, press the B key on your Xfinity remote. Select Closed Captions + SDH, so it is set to On. If I start streaming again using device speakers (Press the Play button), Closed Captioning turns on, and I have to shut it off. Subtitles & Captioning: Go to "Settings > Accessibility > Subtitles & Captioning" under the Hearing section. Simply go to the program's settings and disable closed captioning. Turn the Digital Set-Top Box off, but leave the TV set on. While watching a streaming movie, etc. booger stuck in nose Jun 7, 2021 · Hi nosyone, thank you for creating a post. Turn Off Closed Captioning on Vizio TVs Using the Settings Menu If, for some reason, you're having trouble turning off the Closed Captioning, try going through the settings menu on your Vizio TV. If other programs or recordings allow you to turn on Closed Captioning, your program may not be required to display Closed Captioning. Please allow 30 seconds for the subtitles to turn off. Please check Turn closed captioning (CC) on or off with the Xfinity Stream app for further help with your closed captioning concern on the Xfinity Stream App 0 Mike_Lage I know how to turn off CC. Funding rounds are opening! Apply now. XfinityGabriel +20 more For the "B" key, there is a setting where hitting it twice will toggle closed captioning on and off. Whether you're a long-time Peacock user or new to the platform. Step 1: Closed Captioning Options. Closed captions: Under Subtitles, choose a caption language (e, English - CC) or Off. We want to ensure that the Close Captions are not on if you do not need them. We're aware of an issue affecting some customers' Xfinity Stream service, where Closed Captioning is defaulting to "on" when the app is launched. I've searched all over for a fix and I've read previous posts on this, but I'm not seeing a solution posted. Click the “ Settings Icon ” (gear icon), navigate to “ Accessibility “. Comcast has identified five key metropolitan areas to support through its latest grant program. Turn TV box off but leave the TV on; Press MENU on the TV box or your Xfinity remote control; Navigate to CLOSED CAPTIONING using the down arrows; Press the right arrow to enable or disable subtitles; For Scientific Atlanta (SA)/Cisco TV boxes: Press MENU or SETTINGS on your Xfinity remote control; Scroll down to CAPTION/OFF/ON with Mute Turning Closed Captions ON with a Samsung Smart TV. Connections and cables are good, speed test is fine for 4k TV, newer smart tv is running on hardwired lan - not wifi. any suggestions? xfinity stream beta version 60. cold springs rd Find out how to set closed captioning and audio description options on the Xfinity Stream portal. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Click the " Settings Icon " (gear icon), navigate to " Accessibility ". As a basic guide, Turn Captions On or Off Using the X1 Accessibility Settings Menu To access Accessibility Settings: 1. Select Closed Captioning and press OK to enable it. Test Closed Captions: Tune in to a program or channel that supports closed captions. Xfinity For full functionality of this site it is necessary to enable JavaScript. How do I get closed captioning on Peacock. After turning off the subtitles on Comcast, make sure to save the changes by clicking on "Save" or "Exit" to exit out of the settings menu. In today’s digital age, closed caption services have become increasingly important in enhancing accessibility and inclusivity for individuals with hearing impairments In today’s digital age, accessibility is more important than ever. We recommend checking the video in between steps to see if the sync issue is resolved. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. Closed Captioning Options: This includes the font size, color, style, background color, opacity, and more. XfinityGabriel +20 more For the "B" key, there is a setting where hitting it twice will toggle closed captioning on and off. lbv tv maria surgery Using your web browser. You will see a command line under picture. Hover over the video with your mouse to bring up the progress bar & options. Aug 8, 2023 · Within the Preferences section, look for the “Accessibility” or “Closed Captioning” option. If you work with images in your business or need to add some images to your company website, you can add captions to provide extra information about your images We see big changes to polls and captions for images and documents. Highlight Settings (the gear icon) and press "OK". Our engineer partners are aware of this issue and working with our app developers to provide a solution on this. 3 Highlight Closed Captioning. Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. We're working to resolve the issue and are planning to implement a permanent fix in the coming weeks. To assist you the link: https://comca. 3 Messages Closed Caption delaying and not keeping up with what's being said. Press the B key on your Xfinity remote to reach Accessibility Settings. If I am successful turning that off per the instructions, exit the app, wait a few minutes then go back in the app, the closed captioning is back on again. Highlight the "Accessibility" or "Closed Captioning" option and press the OK or select button on your remote control to enter the subtitle settings menu. Select Subtitles & Captioning in the Hearing section. At this time there is not an estimated time for a resolution, but we assure you this is a known issue and a resolution is in the works. The question is; how to change the default setting of CC to off on a. Xfinity Stream App. It seems to be something within the xfinity app. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. Comcast announced Tuesday its new stream.
Select Closed Captioning Options to edit text. If choosing On, then proceed to Closed Captioning Options and select your. Jul 5, 2020 · Please read this. In today’s digital age, streaming platforms have become a primary source of entertainment for many people. Xfinity Community Forum Accessibility I'm at the point where I have to turn the captioning off, turn the TV off and then back on and then turn the captioning on 0. You can also adjust the appearance of closed captioning on your devices and platforms for your ideal playback experience Closed captioning. DannieRachel +2 more Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? Learn more about Spanish language features on X1. wegmans pharmacy hours irondequoit Jun 7, 2021 · Hi nosyone, thank you for creating a post. On using custom style: Select this option to turn closed captioning on using a custom style that you configure. The company, Comcast, is set to host investors and clients on a conference call on 4/27/2023 1:53:54 PM. Please refer to the TV manufacturer’s instructions if this does not activate Closed Captioning. fedsmith news Sometimes during the middle of the show, the captions just disappear even though when I check the settings, captions are still on. 2 Highlight"Accessibility Settings" and hit "OK" button. For more info, go to Subtitles, captions,. -I checked the settings on the TV itself, and they were still OFF there also. Recent closed captioning was somehow turned on - just for Xfinity. When the Options tab appears, select Closed captioning and press OK on the remote. rubmaps raleigh nc Turn Closed Captioning On or Off Using the Xfinity Voice Remote Closed Captioning (CC) can now be turned on or off using the Voice Remote. We've tried multiple times to turn it off, but that option doesn't appear. Thank you for sharing that information and the link @andyross! That is a great resource on how to enable Closed Captioning on your X1 TV box. @user_jbd0jq - Our Digital Care Team can help get this issue resolved. So you might pick up on the signs of a depressive episode. Using your web browser. Find out how to set closed captioning and audio description options on the Xfinity Stream portal. You'll probably get better customer support if you go see.
Go to Accessibility settings under. I show you step by how to access the accessibility settings me. You can also turn captions on/off by choosing the Settings icon (lower left), and then choosing Closed Captioning. For the hearing impaired, learn how to turn closed captioning on and off on your TV and where you can find other TV and remote-related tutorials on your TV w. Are you watching Peacock via an X1 box or through the Peacock app? Jun 7, 2021 · @ComcastJessie Thank you for your reply There is a bug in the Peacock app which needs to be brought to Peacock's attention. Return to Help Center. If choosing On, then proceed to Closed Captioning Options and select your. Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years. If these player controls are not visible, then try tapping your screen (on a mobile device) or pressing OK with your remote on the player window to bring them up Set-Top Box (Comcast, Cox) In The Pluto TV App. If I am successful turning that off per the instructions, exit the app, wait a few minutes then go back in the app, the closed captioning is back on again. In the Caption Settings, you have three options: Caption Mode: Adjust the caption language Picture Off: Deactivates the screen, retaining audio output—ideal for music playback. In the meantime, you can take the following steps to turn off Closed Captioning. Charter has announced a $55. The "Xfinity Support" graphic. @edwardp. Key changes include: Easy Access: Closed captioning settings must be "readily accessible," meaning they should be easy to locate within the device's menu system. In today’s digital age, streaming platforms have become a primary source of entertainment for many people. Same problem I've been trying to figure out for a week on 2 Samsung tvs In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Just press and hold the microphone button, and say to the device "Turn on closed captioning" or "turn off closed captioning". sam's club hiring this 'default' also occurs on 2 other firesticks in my home, which are 3rd generation. Hit "menu" until the screen goes black, then power on the box. Press the Down arrow on your remote. Any web browser is suitable for watching Peacock TV, and thankfully the developers of the site have taken care of the user-friendliness interface and it's easy enough to set up and manage a profile on. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i. All new Xfinity TV boxes come with one, but if you have an older HD TV box, you'll turn closed captioning on or off with the settings on your TV and not on your TV box. I've searched all over for a fix and I've read previous posts on this, but I'm not seeing a solution posted. Turn Off Closed Captioning on Vizio TVs Using the Settings Menu If, for some reason, you're having trouble turning off the Closed Captioning, try going through the settings menu on your Vizio TV. I also show you how you can cha. When set to on, the icon is bright and colorful; when off it is grayed out. Xfinity For full functionality of this site it is necessary to enable JavaScript. @edwardp. Here are the instructions to turn subtitles, closed captioning, or audio tracks on or off. If someone has sent you a message through your Comcast email service, you can usually find ou. Then, scroll to the left text bubble icon and select/click None. Go back to FOX App and select an episode to watch. I had xfinity installed on Dec Closed captioning is always on, and I have to go to my TV's settings to turn it off (even though it is OFF Ain settings). On some TV Boxes, this is labeled Subtitle Setup and may be on the second page of the Setup menu. If closed captioning is available for a show, a "CC" icon will appear on the lower right-hand side of the video player. In the meantime, you can take the following steps to turn off Closed Captioning. Fortunately, there are ways of transporting yourself to a different country that don’t require getting onto a crammed 10-hour flight — or paying for it There are several ways to reset a Comcast cable box. Same problem I've been trying to figure out for a week on 2 Samsung tvs In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. @user_n9vyke Typically we try to assist as much as possible in public to share information across the community with this issue however our engineers are aware of the issues and are working with LG and Samsung on a resolution for this issue. Jun 7, 2021 · @ComcastJessie Thank you for your reply There is a bug in the Peacock app which needs to be brought to Peacock's attention. We want to ensure that the Close Captions are not on if you do not need them. prothots. com Open the Xfinity Stream app and try one more time if it solve the issue. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Click the “ Settings Icon ” (gear icon), navigate to “ Accessibility “. How to enable captions in Settings [2021 WebOS6. @user_jbd0jq - Our Digital Care Team can help get this issue resolved. Select the CC icon to turn "On" or "Off" for closed captioning 1. Analysts have been eager to weigh in on the Services sector with new ratings on Comcast (CMCSA – Research Report), Service International (SCI –. Xfinity For full functionality of this site it is necessary to enable JavaScript. Thank you for sharing that information and the link @andyross! That is a great resource on how to enable Closed Captioning on your X1 TV box. When I have it on at night and I turn the box off, when I wake up in the morning when I turn the box on, the closed captioning will be turned off and I have to turn it back on. For more information about accessibility features, check out this article. On the remote control, press the OK/Select button and use the arrow buttons to navigate to Closed Captioning Setup or Subtitle Setup; Press the OK/Select button to turn on Closed Captioning; Xfinity clients with an SD TV Box will have to turn on Closed Captioning on their TV sets instead. Please let me know if this helps or if you need additional.